EMPLOYER ACCOUNT MANAGER
£35,000 - £40,000
The Employer Account Manager role is responsible for winning, developing and retaining key employer partnerships to support the contractual requirements of the WHP-JETS programme.
The post holder will work in conjunction with Operational teams to provide employer relationship management to drive performance objectives, deliver sales tools, manage accounts, support recruitment initiatives, and drive employment outcomes for participants.
Main Duties and Responsibilities
Win high volume employment opportunities including vacancies and job focused work placements to meet participant needs and aspirations.
Develop existing key employer partnerships regionally to maintain a flow of employment opportunities for programme participants.
Retain employer partnership ensuring outstanding service delivery, post-placement support service and repeat business.
Maintain and record regular employer contact and create avenues for the timely sharing of information with colleagues to ensure all opportunities to engage further with the employer are acted upon.
Lead on the development and maintenance of key external stakeholder groups such as public sector organisations, employer forums and other industry associations
Support the development of online resources, communications and processes to facilitate employer contact and opportunity growth.
Be a source of knowledge about how to engage and maximise employer relationships for the wider operations team.
Support the measurement of employer satisfaction and success by gathering feedback and contributing to continuous improvement.
Work closely with colleagues in Operations, Marketing and the supply chain and engage with PR activities to enhance Shaw Trust’s reputation and presence with local and national businesses.
This job description is intended to provide a broad outline of the main duties and responsibilities only. The post holder will need to be flexible in developing the role in conjunction with the line manager. The post holder may be asked to carry out any other delegated duty or task that is in line with their post.
Home Based covering Central, Home Counties or London delivery
Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.