The leading global business services provider who has operations in close to 40 countries with a fleet of approximately 303,000 units. Within the UK they operate a network of around 47 branches and depots locations where accommodation and storage units are prepared for rental or sale and are refurbished as required.

PURPOSE
Dealing with incoming enquiries by phone, email or fax from existing and new customers. Converting hire and sale enquiries into orders. Managing regional customer accounts

Main responsibilities
Actively promote Hire products via the telephone. Generating sales opportunities to sign up SME accounts below a value of £9,000 per year.
Dealing with incoming enquiries from existing clients and prospects by phone, email or fax.
Plan and prioritise customer/prospect contacts to sure achievement of agreed sales targets.
Managing regional customer accounts, and building professional working relationships to ensure generation of future sales.
Closing down lost enquiries effectively.
Handling and processing inbound hire and sale enquiries and ensuring conversion rate at first call meets set conversion targets.
Target and bring on board SME company accounts to further enhance client base.
Provide customers with best-fit accommodation solutions based on current and future requirements.
Promoting all product ranges and services to maximise client spend.

Job experience & skills requirements

Must be methodical and organised, and work to high quality standards both as part of a team, and when working individually
Previous experience in a telesales role or sales oriented environment where customer contact is regular
Customer Focus
Used to working in a busy environment and operating as a team member and using own initiative to solve problems.

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